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CONTACT

Talk to TrustedOrb.

Tell us briefly what you need: help with an active incident, a post-incident review, or ongoing security advisory. A consultant will respond with clear next steps and a proposed way forward.

How we handle your message.

At TrustedOrb, every message goes straight to a cybersecurity specialist, not into a generic support queue. Depending on your situation, we'll reach out for a short clarification call and then send you clear next steps and a proposed way of working together.

  • Our typical response time is within one business day.
  • For live incidents, use the urgent contact details in the section below.
  • We can sign an NDA before you share logs or sensitive information.
  • For technical artefacts we use encrypted channels agreed later, such as secure links or PGP.
Security Expert Direct specialist access

Active incident?

If you're dealing with a live incident or a serious suspicion of compromise, contact us directly. Mention up front that it's a security incident and leave a phone number where we can call you back immediately.

Phone +40 373 812 221

What happens after you contact us

• We take your call and quickly clarify what has happened and what is critical for the business.

• We define immediate actions (containment, access, internal communications) and who needs to be involved.

• We agree on next steps and, if needed, move into a formal incident response engagement.

This hotline is intended for companies and organisations, not individual home users.

Do not share passwords or payment card data during the initial call. We will exchange sensitive technical details later over encrypted channels.

We can handle the call in English or Romanian. For retainer clients, your agreed procedures and SLAs apply.